Support

Email [email protected]. If a walk went missing or stopped by itself, please say so first: that gets looked at before anything else.

A street's wrong on the map

Open the street in Wayfill and tap Report a problem with this street. If a street isn't there at all, tap Street missing? on the street list.

A walk stopped recording

iPhone stops recording if you swipe Wayfill away, so leave it open in the background during a walk. It carries on through a locked screen or a pocket.

Leaderboard rules

No offensive nicknames, and no fake counts. To report one, tap the flag beside it, or email us. We remove what breaks these rules, usually within a day.

Asking for something

See what others have asked for, or add your own, on the feedback board.

Coming from CityStrides?

How to bring your walks and runs in.